On demand
- With any of our packages we are available on demand, on location or remote, immediately
- Off-package service is available within same or next business day service on location
- Off-package service is available within same day remotely
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On location
- Develop and maintain a face-to-face relationship with us, and not just a voice over the phone.
- With any of our packages we are available same-day on location.
- While on location, all support calls include a server maintenance and backup check
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Remote support
- We provide remote support for all urgent, non-major issues.
- Available same-day service.
- Remote support involves our engineers "remotely controlling" your PC. Sit back and let us do the work.
- There are no hidden fees with remote support.
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